Shipping policy

Shipping Policy

Thank you for supporting Welcome Home Co.

Processing Time

Orders are typically processed and shipped within 2–5 business days after your order is placed.

During product launches, drops, holidays, or periods of high order volume, processing may take a little longer. If there is a significant delay, we will communicate updates as soon as possible.

Shipping

We currently ship within the United States.

Standard shipping is available at checkout, with shipping costs calculated and displayed before you complete your purchase.

Once your order has shipped, you will receive a confirmation email with tracking information when available.

Delivery

After your order has been shipped, delivery times depend on the shipping carrier and destination. Welcome Home Co. is not responsible for delays caused by the carrier, weather, holidays, or circumstances outside of our control.

Please make sure your shipping address is accurate before completing your order. We are not responsible for orders shipped to an incorrect address provided at checkout.

Lost, Stolen, or Damaged Packages

Once an order has been delivered to the address provided at checkout, Welcome Home Co. is not responsible for packages that are lost or stolen.

If your package arrives damaged, please contact us as soon as possible with your order number and photos of the damaged package and/or product so we can review the situation.

Questions

If you have any questions about your order or shipping, please contact us through the contact information provided on our website.